Email marketing agency for Toronto ecommerce brands.

Toronto is Canada’s largest retail market, and brands here often sell across the country. That makes CASL, the anti-spam law, a day-to-day concern, since consent must be established before commercial messages go out.

We set up forms that record how and when each person opted in and review older lists to see whether consent can be shown.

Many Toronto brands sell into the United States, which brings currency, delivery time and duty questions. An email that shows a price in the wrong currency, or hides duties until checkout, loses the sale.

We build flows that reflect where the customer is, with the right currency and clear delivery messaging.

Toronto is one of the most diverse cities in the world, and brands often serve several language communities as well as French-speaking customers elsewhere in Canada. Segmentation by language can improve relevance.

We build the structure and leave the translation to native speakers.

Canadian winters can slow deliveries, and a customer who is told to expect a parcel by Friday and gets it on Tuesday remembers. We build shipping messages that give honest windows and update them when conditions change.

Clear expectations reduce support emails, and they protect the repeat purchase that email is meant to earn.

We are a remote agency with no Toronto office. Calls are held in Eastern time, and we agree review windows before every launch.

Start with the free audit, which lists what is missing in your Klaviyo account and carries no obligation.