Klaviyo email marketing agency.
A Klaviyo email marketing agency builds, manages and improves your email programme inside Klaviyo: the flows, the segments, the campaigns and the tracking that connects them to store revenue. Inferno Emails is a specialist team for ecommerce brands on Klaviyo, and the free audit starts with your actual account.
Why specialise in one platform.
Klaviyo is built around ecommerce data: events from the store, profile properties and product catalogue feeds. Knowing it well means using those events properly, so a flow reacts to the product a customer viewed rather than a generic list tag.
Agencies that spread across ten platforms tend to build the lowest common denominator. A specialist knows where Klaviyo does something unusually well and where its defaults quietly hurt you.
What we look at first in a Klaviyo account.
We check the foundation before the creative: whether events are firing correctly, whether flows are excluding people who already bought, whether the sending domain is authenticated and whether the list has been cleaned of people who stopped engaging years ago.
Then we look for missing flows and weak ones. A welcome flow that is one email long, or a cart flow with no exclusions, usually costs more than any campaign tweak could recover.
Segmentation and flow logic done properly.
Good segmentation uses behaviour and purchase history rather than guesswork: new subscribers who have not bought, repeat customers by category, lapsed buyers, your best customers. Each group gets messages that suit where they are.
Flow logic matters as much. Conditional splits, filters and smart sending rules decide who sees what and when, and they are where most inherited accounts go wrong.
Working with an account you already have.
You rarely need to start again. We keep what works, rebuild what does not and document the changes so your team understands the account afterwards.
If you want to move from another platform, we can discuss that during the audit, but we will not recommend a migration unless the numbers and workflow justify it.
Questions to ask any agency.
- Do they ask for read access to your Klaviyo account before quoting?
- Can they explain your current flow triggers, filters and exclusions back to you?
- Will they document changes so you are not locked into the agency?
- Do they check authentication and list health, not only creative?
- Do they tell you what to leave alone?
Who it suits.
- Stores already on Klaviyo that suspect the account is under-used
- Brands inheriting an account built by a previous agency or freelancer
Who should look elsewhere.
- Stores committed to a different platform with no plan to move
- Teams who only want template design with no strategy
Questions people ask.
What does a Klaviyo agency do?
It audits, builds and manages your Klaviyo account: flows, segments, campaigns, signup forms, tracking and deliverability, reporting on the revenue attributed to each.
Do I need to give you access to my account?
For an audit, read access is enough, and we can usually do it from there. We would only need edit access if you decide to work with us.
Can you fix an account another agency built?
Yes, and it is a common starting point. We review what exists, keep the useful parts and fix or replace the rest, with notes on what changed.
Inferno Emails is an agency, so we have an interest in you hiring one. This page is written to help you choose well, including choosing someone else or doing the work yourself.
Want a straight answer on your own account? Our free audit lists what is missing and what to fix first, with no obligation. See the klaviyo email marketing service or book your free audit.
Find out what your list is actually worth.
We review your flows, list health, authentication records and last ninety days of performance, then send back what we found.
30 minutes, no obligation, and the findings are yours to keep either way.